Privacy Policy

  1. Introduction

This Privacy Policy describes how Lanjo Custom Tees (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from lanjocustomtees.com

  1. Information We Collect

We collect personal information about you from various sources, including from you directly, automatically through your use of the Site, and from third-party sources.

  1. Information You Provide Directly

When you place an order, create an account, or contact us, you voluntarily provide the following information:

  • Contact Information: Name, shipping address, billing address, email address, and phone number.
  • Account Information: Username and password.
  • Payment Information: Payment details (though processed by a third-party payment processor like Stripe or PayPal, we receive confirmation of payment).
  • Customization Data: Images, text, and other artwork you upload or provide to create your custom t-shirts.
  • Communications: Information you provide when contacting us for customer support.
  1. Information Collected Automatically (Cookies and Tracking)

When you access the Site, we automatically collect certain information about your device and interaction with the Site:

  • Device Information: IP address, web browser type, time zone, and some of the cookies that are installed on your device.
  • Usage Data: Information about how you use the Site, including the web pages or products you view, what websites or search terms referred you to the Site, and the time/date of your visit.
  1. How We Use Your Personal Information

We use your personal information for the following purposes:

  • To Fulfill Orders: To process your payments, arrange for shipping, and provide you with invoices and order confirmations.
  • Customer Support: To communicate with you regarding your order, account, or inquiries.
  • Marketing & Promotions (with your consent): To provide you with information or advertising relating to our products or services, and to manage contests or promotions.
  • Security & Fraud Prevention: To screen for potential risk and fraud, and to improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).
  1. Sharing Your Personal Information

We share your personal information with third parties to help us provide our services and fulfill our contracts with you, as described below:

  • Service Providers: We share information with service providers who perform services on our behalf, such as:
    • Payment Processors
    • Fulfillment Partners
    • Shipping Carriers:
  • Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: [Link to Google’s Privacy Policy].
  • Legal & Compliance: We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  1. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right of Access: The right to request access to the personal information we hold about you.
  • Right to Rectification: The right to request that we correct any inaccurate information.
  • Right to Erasure (“Right to be Forgotten”): The right to request that we delete the personal information we hold about you.
  • Right to Object: The right to object to certain uses of your personal information (e.g., direct marketing).

To exercise any of these rights, please contact us using the details provided below.

  1. International Transfers

Your personal information may be transferred, stored, and processed in a country different from your own, including in [State the country where your company or primary service providers (like Shopify or your POD company) are based, e.g., the United States]. We take steps to ensure your data is protected according to the standards outlined in this policy.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised version on the Site with an updated “Last Updated” date.

  1. Contact Us

If you have questions about our privacy practices, or if you would like to exercise any of your rights, please contact us by e-mail at Lanjocustomtees@gmail.comor by mail at: Lanjocustomtees@gmail.com    (630) 8886644